Refund & Cancellation Policy

Effective July 1, 2026

Cancellation

Paid subscriptions renew automatically each billing period until canceled. You can cancel at any time from your account page. When you cancel, you keep access until the end of the billing period you've already paid for, and you won't be charged again. Canceling partway through a period simply stops the next renewal, it does not trigger a refund for the current period. Yearly plans' reviews remain valid until the plan's expiry date. The Single Review is a one-time purchase and does not renew.

14-day money-back guarantee

When you first buy a plan, you're covered by a 100% money-back guarantee. If ClauseAudit isn't for you, request a full refund within 14 days of your first payment on that plan and we'll refund it in full, no questions asked, even if you've already run a few reviews. This lets you try the service risk-free.

Renewals and periods you've used

The 14-day guarantee applies to your first payment, not to automatic renewals. Renewal charges, for example, month 2 onward of a monthly plan, are non-refundable. To stop them, cancel before your next renewal date; you keep access until the end of the period you've paid for.

We don't refund periods you've already used. For example, if you subscribe monthly and cancel in month 6, you won't be billed for month 7, but the six months you've already used are not refunded. If an automatic renewal genuinely caught you off guard, email us, while renewals are non-refundable, we review these individually.

How to request a refund

  1. Open your account page and click "Request refund" next to the payment, or
  2. Email payments@clauseaudit.com with your account email and the charge in question.

Submitting a request doesn't by itself issue a refund, we review each request against this policy and let you know.

Processing time

We aim to review requests within 3–5 business days. Approved refunds are returned to your original payment method; your bank may take additional days to post it.

Questions

Contact payments@clauseaudit.com and we'll help. This policy is part of our Terms of Service.